1.⁠ ⁠General

 

These terms and conditions apply to all services provided by FoneFix. By using our services, you agree to be bound by these terms.

 

 2.⁠ ⁠Diagnostics & Estimates

•We offer diagnostics to determine the issue with your device.

•If you choose not to proceed with the repair after diagnostics, a service fee may apply.

 

 3.⁠ ⁠Repairs

•Repairs are carried out using original or high-quality replacement parts, as agreed with the customer.

•While we take the utmost care during all repairs, FoneFix is not liable for pre-existing damage or data loss.

•Repair durations are approximate; delays may occur due to part availability or technical complications.

 

 4.⁠ ⁠Warranty

•All repairs and replaced parts come with a 3-month warranty, unless otherwise stated.

•The warranty does not cover:

•Physical or liquid damage after the repair.

•Mishandling or accidental damage.

•Unauthorized tampering or third-party intervention.

•Warranty claims require the original receipt or proof of service.

 

 5.⁠ ⁠Payment

•Payment is due immediately after service, unless agreed otherwise.

•Accepted payment methods: cash, bank transfer, or approved digital payments.

•Devices will only be returned once full payment has been received.

 

 6.⁠ ⁠Uncollected Devices

•Devices not collected within 90 days after repair may be considered abandoned.

•We reserve the right to recycle, sell, or dispose of such devices to recover costs.

 

 7.⁠ ⁠Data & Privacy

•Customers are strongly advised to back up data before handing in their device.

•FoneFix is not responsible for any loss of data during or after the repair.

•We comply fully with GDPR and handle all customer data with strict confidentiality.

 

 8.⁠ ⁠Liability

•FoneFix is not liable for indirect, incidental, or consequential damages resulting from our services.

•Our liability is strictly limited to the amount paid for the repair.

 

 9.⁠ ⁠Cancellations

•Appointments must be cancelled at least 24 hours in advance.

•Missed appointments or last-minute cancellations may result in a service fee.

 

10.⁠ ⁠Pickup & Delivery Service

•We offer pickup and drop-off within selected regions.

•Customers must ensure someone is present at the agreed handover time.

•Missed pickups may result in additional call-out charges.

 

11.⁠ ⁠Applicable Law

•All agreements and services are governed by Belgian law.

•Any disputes will be handled by the courts of the district where FoneFix is registered.